Recently I made the huge mistake of flying Delta.\u00a0 Usually I do not have a preference in carrier, as they as treat you the same,.. like dirt.\u00a0\u00a0 So when I go to the airport, I have pretty low expectations and sally have no complaints<\/p>\n
However my latest experience was pretty pitiful.\u00a0 On the first leg of my trip, my flight was delayed >3hrs.\u00a0 This made me mad, but wasn’t such a big deal since they posted it earlier.\u00a0 What made it ridiculous was that the plane had no problems, it sat in NOLA all night.\u00a0 The flight was three hours late because delta could not find a flight crew (pilot was there, the flight attendants were not)!\u00a0 How do you schedule a flight for months and not have a flight crew?\u00a0 Maybe a preceding flight was delayed and they could not make it, but in this case how do you not have 2 people in a major city that can toss some peanuts?\u00a0 I tried to get on earlier flights, but I guess others beat me to it,.. anyways I got to my destination 3 hrs late.<\/p>\n
But this is nothing compared to the way back.\u00a0 When I tried to check into the returning leg, the online check in gave me a seat voucher.\u00a0 I found this disturbing since I bought a guaranteed ticket, so I called the Delta customer service.\u00a0 And the outsourced Haitian or Puerto Rican explains that there is 1 seat left on the plane and she will reserve it for me.\u00a0 No problem.\u00a0 However, when I get to the airport the next day to check in, I no longer have the seat that was promised to me and I was assigned another voucher.\u00a0 I go up to the desk and ask what the seat voucher means, and they tell me it is standby!\u00a0 I politely inquired how I could have a standby ticket for a full priced guaranteed ticket?\u00a0 They didn’t know.\u00a0 I ask what happened to seat 22B, which I was assigned over the phone?\u00a0 They didn’t know and someone else was assigned to it now!\u00a0 So, I ask how many people have voucher and will we all get seats, and I was told no the plan was overbooked.\u00a0 I proceed to ask how I can get a guaranteed ticket?\u00a0 And I am told the only way to ensure a ticket is pay $50 to get on an earlier\/later flight.\u00a0 Needless to say I was flabbergasted that I was screwed out of my seat and now I am being told I have to pay more to get a seat.<\/p>\n
Needing to get back to NOLA and being stuck with a lottery or being extorted to get a seat, I relented and paid the $50.\u00a0 I am getting what little justice I can by bitching about it here and to report the incident to the BBB<\/p>\n
*sigh*\u00a0 Don’t fly Delta<\/p>\n","protected":false},"excerpt":{"rendered":"
Recently I made the huge mistake of flying Delta.\u00a0 Usually I do not have a preference in carrier, as they as treat you the same,.. like dirt.\u00a0\u00a0 So when I